Best Practices Blog

How custom development can improve your bottom line

With complex custom projects, we hold one or more meetings with our client to help the client–and us–visualize the current work-flow and the new work-flow as it will be with the new custom application.

This is a fairly simple and painless process. And often, something the client has never done. But, having even the most simple visual representation of how a company gets from point A to point Z in any process creates the possibility of analyzing and tweaking those processes.

Without a concrete visualization, processes can seem fuzzy, abstract and are often understood differently by those within the organization. Many times, one person or group may not be fully aware of how another person or group is accomplishing a portion of that very same process and how it relates to other portions.

At this stage, we haven’t even gotten to the application and we can already see where bottlenecks and unnecessary and redundant steps can be eliminated. The bottom line is improving already, because the client can see what’s happening and streamline the process, improving efficiency and, ultimately, lowering the cost of operation.

Then–enter the application–and we begin to eliminate redundant data entry across multiple applications; automate tasks like invoicing, data import, report generation, packing lists, shipping labels, web site updates and electronic file and mail distribution; and, endless other possibilities.

Often, for less than the cost of a new hire, a custom application or suite of applications can make your existing staff more productive and free them up to take on other tasks.

The long-term savings may even make it possible to bring in new hires as the organization grows. And, with a concrete visualization of the new work-flow and training materials for your application in place, new hires are up-and-running faster.

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